Common Ignition Problems We Diagnose and Fix
Not every ignition problem looks the same from the outside. A key that suddenly feels stiff could mean worn wafers inside the cylinder, a bent key that's slowly damaging the tumblers, or — especially common in older GM and Chrysler vehicles — a worn actuator rod between the cylinder and the starter. A key that won't come out at all is often a signal that the cylinder's locking pin has failed or that the gear selector is not fully returning to PARK. Our technicians are trained to distinguish between a cylinder that can be serviced in place and one that must be replaced outright, saving you unnecessary parts costs.
We also see a high volume of broken-key extractions, particularly on vehicles that have been in service for many years. Attempting to fish a broken key out yourself with improvised tools risks pushing the fragment deeper into the cylinder or scratching the internal wafer stack, which turns a simple extraction into a full cylinder replacement. Our mobile extraction tools are designed specifically for this task and allow us to remove fragments cleanly in most cases without removing the cylinder from the column.
